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Twenty CRM: Modern Business Management

Twenty is a next-generation CRM system with open source code. It was created for those who need capabilities of expensive systems (Salesforce, HubSpot), but speed of work and full control over their data are important.

Why We Choose Twenty CRM?โ€‹

  1. Full data ownership: We deploy the system on your server. No third-party corporations have access to your client base.
  2. Modern interface: The system works instantly (built on React and NestJS), free of clutter and intuitively understandable for employees.
  3. API-First approach: Twenty was initially created for integrations. It perfectly "friends" with n8n, allowing automation of any process.
  4. Flexibility: Unlike Bitrix24 or AmoCRM, here you can create your own data types (Objects) without restrictions.

Main Capabilitiesโ€‹

1. Contact and Company Managementโ€‹

  • Unified client base with history of all interactions.
  • Convenient filtering and segmentation of the base for mailings or calls.

2. Deals and Sales Funnels (Pipelines)โ€‹

  • Visual Kanban boards for tracking client movement through stages.
  • Transparent analytics: at which stage clients "drop off" and where money is lost.

3. Tasks and Activitiesโ€‹

  • Planning calls, meetings, and tasks directly in the client card.
  • Automatic reminders to employees so no lead is forgotten.

4. Customization (Objects)โ€‹

You can add your own fields and objects. For example, if you're in real estate, you can create a "Apartments" object and link it to deals.

Integration with n8nโ€‹

Twenty CRM becomes truly powerful in combination with automation:

  • Auto-creation of leads: A request from your website instantly gets into Twenty.
  • Telegram notifications: Manager receives a message as soon as a new deal appears in CRM.
  • Email synchronization: Automatic sending of welcome letters via Zoho or Google SMTP.

How to Get Started?โ€‹

We take care of the technical part:

  1. Deployment: Installing CRM on your Hetzner server via Docker.
  2. Configuration: Creating sales funnels and fields for your business specifics.
  3. Integration: Connecting your communication channels (website, email, messengers).
Result

You get a professional sales management tool without monthly payment per user (as in AmoCRM) and with a guarantee of your data security.